Frequently asked questions
What is your return policy?
Items may be eligible for return within the return period stated for your order. Eligible items should be unused, unwashed, and in their original condition with original packaging and tags, when applicable. Please contact us before sending a return so we can provide the appropriate return instructions.
How long does order processing take?
Orders are typically processed within 1–3 business days. Processing times may vary during holidays, promotions, or periods of high order volume.
How can I track my order?
When tracking information is available, you will receive an email with your tracking details after your order ships.
How much does shipping cost?
Shipping costs are calculated based on your order and delivery location. Available shipping options and any applicable charges will be displayed at checkout before you complete your purchase.
What if my order arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order information and photos of the item and packaging so we can review the issue.