At NAN’S STYLE, we want you to be happy with your purchase. If something isn’t right, we’re here to help.
Returns
Items may be eligible for return within the return period stated for your order. To be eligible, items should be unused, unwashed, and returned in their original condition with original packaging and tags, when applicable.
Used or Damaged Items
Items that show signs of use, washing, stains, odors, pet hair, damage, missing parts, or other conditions that reduce their value may not qualify for a full refund. Depending on the condition of the returned item, a partial refund may be issued when appropriate.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was incorrect, damaged, or defective. Please contact us before returning an item so we can provide the appropriate return instructions.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order information and photos of the item and packaging so we can review the issue.
Refunds
Once an eligible return is received and inspected, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Questions About a Return?
Please contact us before sending a return. We’ll be happy to help you with the next steps.